Transparent pricing. No surprises.
All platform fees, booking fees, and subscription rates in one place. servvo reserves the right to modify rates with 30 days advance notice for increases.
Customer booking fee tiers
Calculated as a percentage of the job value. Tier is earned through bookings, total spending, or subscription. Whichever threshold hits first unlocks the tier. Sales tax is calculated automatically and shown before you book. Some providers also charge a travel fee: a free radius plus flat distance tiers set by the provider, capped at $100, always shown before you book and paid 100% to your provider. Tips are optional, added when you approve the work, and go 100% to your provider.
| tier | booking fee | bookings path | spending path | subscription path |
|---|---|---|---|---|
| member | 5% | Default | Default | None |
| servvo+ | 4% | 5 bookings | $500 spend | $7.99/mo |
| servvo pro | 3.5% | 15 bookings | $1,500 spend | $14.99/mo |
| servvo elite | 3% | 30 bookings | $3,500 spend | $22.99/mo |
Customer subscription plans
A lower booking fee, plus cash back on pro and elite credited to your servvo cash wallet. Subscribers also get 20%-off booking-fee coupons every month, issued on the 1st: 2 on servvo+ and pro, 4 on elite. Elite adds priority support.
| plan | monthly | annual | booking fee | cash back |
|---|---|---|---|---|
| servvo+ | $7.99 | $69.90 | 4% | None |
| servvo pro | $14.99 | $129.90 | 3.5% | 2% |
| servvo elite | $22.99 | $199.90 | 3% | 4% |
How servvo cash works: cash back requires an active subscription (earned tiers get the lower fee, not cash back). It's credited when your payment completes, auto-applies to your next booking fees, and expires 12 months after it's earned. Per-booking earn caps scale with booking size. Pro: $8 (under $500), $20 ($500 to $2,000), $50 (over $2,000). Elite: $10 / $30 / $100 on the same bands. Cash back never reduces your provider's payout.
Acquisition and milestone coupons
servvo's launch rewards program. All coupons apply to booking fees only, never to job value. One coupon per transaction. Non-transferable. No stacking.
| coupon type | value | trigger | expiry |
|---|---|---|---|
| welcome | 50% off | Signup | 60 days |
| booking milestones | 10 to 30% off | Bookings 1, 3, 5, 8, 10, 15, 20, 25, 30 | 60 days |
| subscriber monthly | 20% off | Active subscription · issued on the 1st · 2/mo (servvo+ and pro) or 4/mo (elite) | 60 days |
| referral sender | 25% off | Friend completes booking | 60 days |
| referral receiver | 50% off | Referred signup | 60 days |
Anti-abuse: referral coupons issue only after the referred user completes a verified booking. Referral sender rewards are capped at 10 per rolling year. One referral per account, new accounts only. Multiple accounts created to farm coupons result in permanent ban and forfeiture of all benefits.
Founding provider rates
Applied as a platform fee override for the first 60 days from signup. During the founding window, effective fee = min(founding rate, volume tier rate). Pre-launch only. Limited spots per region.
| status | override rate | window | spots / region | regions |
|---|---|---|---|---|
| founding pioneer | 8% | 60 days | Limited | 5 |
| founding member | 9% | 60 days | Limited | 5 |
| early access | 10% | 60 days | Limited | 5 |
Founding window rule: if your monthly job volume earns a lower rate than your founding override, you pay the lower rate. After 60 days the override expires and your volume tier rate applies (recalculated each month).
Standard provider platform fees
Applies to all providers. Recalculates automatically on the first day of each calendar month based on verified completed jobs in the prior month.
| tier | monthly jobs | platform fee | notes |
|---|---|---|---|
| starter | 0 to 5 | 12% | Entry tier · 30-day grace for new providers |
| bronze | 6 to 15 | 11% | Auto-assigned monthly |
| silver | 16 to 30 | 10% | Auto-assigned monthly |
| gold | 31 to 50 | 9% | Auto-assigned monthly |
| elite | 51+ | 8% | Lowest volume rate, the 8% platform floor |
Rating-based reductions
Stacks on top of your volume tier rate. Applied based on verified ratings and minimum review counts. Platform fee floor is 8% regardless of combined reductions.
| rating | min reviews | fee reduction |
|---|---|---|
| 4.8+ stars | 5+ | −1% |
| 4.9+ stars | 10+ | −1.5% |
| 5.0 stars | 10+ | −2% |
Effective fee formula: min(founding override, volume tier, subscription ceiling) − rating bonus ≥ 8% floor
Subscription plan rates
Optional. Sets a platform fee ceiling. If your volume tier or rating earns a lower rate, you pay the lower rate. Subscription is a guaranteed maximum, never a minimum.
| plan | monthly | annual | fee ceiling | includes |
|---|---|---|---|---|
| servvo pro for providers | $29 | $290 | 10% | Discovery boost + pro verified badge + advanced analytics + 5 service photos + 1% instant payouts |
| servvo business | $49 | $490 | 10% | Everything in servvo pro + up to 10 team members (free teams get 2) + automatic team payout splits |
Payouts: standard payouts are free for every provider and arrive in about 2 business days. Instant payouts arrive in about 30 minutes to a visa or mastercard debit card, any day including weekends. 1.75% fee (min $0.50), or 1% with servvo pro or servvo business.